VAT Relief
VAT Relief
Sell qualifying products VAT-free to customers who are eligible for UK disability VAT relief, while everyone else pays standard VAT. No Shopify Plus, no Scripts, no checkout engineering.
7 days free on every plan. Not charged until the trial ends. Cancel any time during the trial at no cost.
UK law lets goods designed for chronically sick or disabled people be sold VAT-free to eligible customers. Doing that correctly on a single store is the hard part.
You are VAT-registered, you charge 20% VAT, and some of your range qualifies for disability VAT relief. To apply it selectively you would normally need:
The app brings selective VAT relief to non-Plus stores. The right customers get 0% VAT on the right products, automatically:
From the storefront declaration to the figures your bookkeeper needs.
A popup asks visitors if they qualify, then a short form collects the HMRC declaration: their condition, who they are claiming for, or charity details.
Submitting the form creates a Shopify customer account and tags it as VAT-relief-eligible. Shopify's own account-activation email is sent, with no third-party email service.
Eligible customers see a "VAT relief eligible" badge and the zero-rated price on eligible products. At checkout, VAT (16.67% of the gross price) comes off automatically.
An embedded dashboard tracks an application funnel and accounting figures: forms filled in, activations clicked, VAT relief orders, turnover, total VAT relief and the share of orders with relief.
Export every VAT relief order with the full declaration attached, ready for your bookkeeping and your HMRC records.
Tabs for custom CSS, your email content and step-by-step setup instructions, so the flow matches your store and reads the way you want.
Representative interface previews. Exact figures shown are for illustration.
On eligible products, eligible customers see a clear "VAT relief eligible" badge, the original price struck through and the zero-rated price alongside it. Non-eligible shoppers and non-eligible products carry on exactly as before, at standard VAT.
The eligibility popup keeps the first step light: a single qualifying question, then a short application form for the HMRC declaration.
Some products in this store can be supplied VAT-free to customers who are eligible under UK VAT rules.
Both plans are identical in features. Choose monthly flexibility or save with annual billing.
The app is built around the UK rules for zero-rating goods for chronically sick or disabled people, set out in VAT Notice 701/7 (Group 12, Schedule 8, VATA 1994). It collects the customer declaration each application requires and keeps it with the order, and the accounting CSV gives you a full record for your books and HMRC. You remain responsible for confirming which of your products qualify and for your own VAT returns.
No. Selective VAT relief normally needs Plus-only tools such as Scripts, Functions or checkout customisation. Vibe VAT Relief is built specifically to bring it to non-Plus Shopify stores.
Nothing changes for them. VAT relief applies only to eligible customers on products in your "VAT relief eligible" collection. Every other shopper, and every non-eligible product, pays standard VAT exactly as before.
When a visitor submits the application form, the app creates a Shopify customer account, tags it as VAT-relief-eligible and stores the declaration as a record against that customer. Each VAT relief order in the accounting CSV export carries the full declaration for bookkeeping and HMRC records.
Most of it is automated on install: the app creates the eligible-products collection and the eligible-customers segment for you. Two short guided steps remain, because Shopify has no API for them: creating the automatic discount and adding a 0% tax override.
Install Vibe VAT Relief, follow the guided setup and start your 7-day free trial.
Start your 7-day free trial